Whether it is Valentine’s Day, an Anniversary, Holiday or Birthday, what you say can really help; it not only leaves a lasting impression, but it can bring a smile to the person with whom you are communicating, or because of the occasion you are celebrating. The same thing can be true when we SMILE, whether it is your encounter with another person at the gas station, grocery store, or waiting for an elevator, seeking a promotion in the job you have, or searching for new employment.

Often, we forget and/or do not realize how important it is to truly SMILE, as it is one of the most powerful communications we have.  Smiling is part of our demeanor, which speaks as loudly and potentially louder than the actual words we say. Perhaps it is because the first thing a person encounters is one’s facial appearance, and next their body position or movements, even with their arms and hands. These provide “indirect” expressions, which can set the stage for the feelings we have and those we want to generate [and, those we may not have intended as well]. Finally, what we say is meaningful because it is a “direct” statement and expression.

There is an old adage, “smile and the whole world smiles with you.” Our smile is a very compelling form of expression. It has also been said, a person may live longer by smiling (or course, when done sincerely); maybe it is because we create endorphins in our body that build positive chemical and physical reactions, enhancing our health.

Think about and underscore why you are grateful and appreciate the person and/or company with whom you come in contact. What you say can truly help.

When you are eager to interview for a new job, or seeking a promotion, what you say can also really help. Focus on what is great about the other person’s role and the company business or operations. Do the research first if you want to have a persuasive presentation or simply to underscore certain elements and priorities. Do not improvise. Of course, when talking to a loved one or a person with whom both of you feel comfortable, being spontaneous about your feelings can often be more compelling than rehearsing what to say.

One’s knowledge and enthusiasm are pivotal elements in so many parts of our life. For the job interview, research the business online, including their website. Consider their mission statement and core values. Familiarize yourself with the person with whom you are speaking, their employment position, perhaps how long they have been associated with the business, etc.  It may help what you say by asking appropriate questions; including the other person’s professional background, but not anything that can be considered part of their personal life.

On the other hand, it is sometimes helpful to create your own list of things “not to say.” Remember some words are like a “double-edge” sword, such as having intended a positive statement, but resulting in a negative or unfavorable reaction. Therefore, consider your words and the things not to say, and remember what you say can really help.